Privacy & Policy
Effective Date: January 1, 2026
MDTECH Appliance Repair (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request services, schedule appointments, or communicate with our team.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Service address
- Appointment details
- Information about your appliance or requested service
- Any information submitted through our contact forms or online appointment system
We may also automatically collect certain technical information such as:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited
- Referral sources
- Website usage statistics
How We Use Your Information
Your information helps us provide a better customer experience. We may use it to:
- Schedule service appointments
- Respond to inquiries
- Provide estimates
- Deliver appliance repair and installation services
- Improve our website and customer experience
- Communicate appointment confirmations and updates
- Maintain business records
- Comply with legal obligations
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience. Cookies help us understand how visitors interact with our website so we can improve navigation and content.
You may disable cookies through your browser settings; however, some website features may not function properly.
Third-Party Services
We may use trusted third-party providers to support our business operations, including website hosting, analytics, online scheduling, payment processing, customer communication, and marketing. These providers only receive information necessary to perform their services.
External Links
Our website may include links to external websites for additional information and industry resources. These websites have their own privacy policies, and MDTECH Appliance Repair is not responsible for their content or privacy practices.
- U.S. Environmental Protection Agency (EPA)
- California Department of Consumer Affairs (DCA)
- GE Appliances
How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of internet transmission is completely secure, we continuously work to protect your information.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only when necessary to:
- Complete requested services
- Work with trusted service providers
- Comply with applicable laws
- Protect our legal rights
- Respond to lawful requests from government authorities
Your Privacy Rights
Depending on applicable laws, including the California Consumer Privacy Act (CCPA), you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Request information regarding how your data is used
- Opt out of certain communications
To exercise your rights, please contact us using the information below.
Email Communications
If you subscribe to updates or contact us by email, we may occasionally send appointment confirmations, service updates, or customer support communications. You may opt out of promotional emails at any time.
Children’s Privacy
Our website is intended for adults seeking appliance repair and home services. We do not knowingly collect personal information from children under the age of 13.
Social Media
You can also connect with MDTECH Appliance Repair through our official social media channels:
Internal Resources
To learn more about our company and services, please visit:
Our Commitment
MDTECH Appliance Repair is committed to maintaining professional service standards, transparent communication, and customer satisfaction. We support responsible business practices and encourage homeowners to review appliance safety recommendations from trusted organizations such as the EPA and California Department of Consumer Affairs. We also strive to uphold the customer-focused service associated with a BBB A+ commitment.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us.
MDTECH Appliance Repair
9750 Irvine Boulevard
Irvine, CA 92618
Phone: (714) 747-7429
Email: dispatch@md-techusa.com
Website: https://appliancesrepairmdtech.com/